After you have placed your order
Once you have placed your order, one of our engagement ring and diamond experts will be in touch the same day to introduce themselves to you as your personal point of contact. If we can't get you via telephone, we'll drop you an email.
Each piece of jewellery is hand-finished in our workshop by expert craftsmen and diamond setters, some with over thirty years' experience of working with diamonds and precious metals.
Before making it into our beautiful packaging, your jewellery is checked against our rigorous quality control criteria, ensuring only superlative pieces of fine jewellery make it to dispatch.
Whatever your style or preference, anything is possible. Our bespoke items are handmade to order in London, England.
Our Lifetime Diamond Warranty covers every product we sell including customised jewellery. Our commitment to you is for life.
We are committed to excellence in customer service, quality find jewellery, and your complete satisfaction.